Student Health Center for Rosalind Franklin University Students
Click on the following links if you are looking for information about:
Student Health Services (medical) Health Insurance Student Counseling Service Immunizations
Click here to read the Fall 2011 Student Health Newsletter
Student Health Services (medical)
847-473-4357
Monday through Friday, 9:00 a.m. to 6:00 p.m.
As the next generation of medical professionals learn how to care for others, they must be mindful of their own health as well. Students need to allocate time for wellness, just as they would for schoolwork and leisure activities.
Students at Rosalind Franklin University of Medicine and Science can contact the Student Health Center for assistance with:
- regular checkups
- preventive care
- unexpected illnesses
- immunizations required to begin clinical clerkships
- follow-up care after an exposure incident during clinical rotations
The Student Health Center is located inside the Scholl Foot & Ankle Center building at 3471 Green Bay Road (on the south side of the Woodlands apartment complex).
Student Health services are provided by Panduranga Koya, MD, Clinical Assistant Professor of Medicine, board certified in Internal Medicine, and Annette Boban, PA-C, physician assistant.
Have you made your first appointment for the Student Health Center? Fill out your new patient packet online and bring the forms with you to your first visit. You can find the packet by visiting our Forms page and clicking on 'Student Health Center.'
The health insurance plan offered through the University is administered by Maksin Management Corp., and coordinated by the RFUMS Finance Department. For more details, including contact information, click here.
The Student Health Center accepts health insurance from a variety of insurance carriers; however, health insurance plans often vary greatly in their definitions of which services are eligible for coverage and which services are not.
For example, one insurance plan may cover part or all of the cost of a routine physical, while a different insurance plan may not pay for any routine care, just accidents or catastrophic injury.
If you have questions about coverage for specific services, we recommend you contact your insurance company directly at the customer service number listed on your insurance card.
Other payment options are also available. You may pay by cash, check, or credit/debit card (VISA, MasterCard, Discover, or American Express). Any co-payments or co-insurance due must be paid at the time of your visit.
Student Counseling Service
Call to schedule an appointment: 847-578-8723
Mondays, Tuesdays and Thursdays 9:00 a.m. to 6:00 p.m.
(Other times may be available by appointment -- please call.)
If you need assistance outside of regular business hours, click here for more information.
Student Counseling Service Mission Statement
The Student Counseling Service seeks to support Rosalind Franklin University students with concerns that affect their ability to participate fully and to perform optimally in their academic, professional, emotional, social, and cultural development. We are committed to promoting a healthy life balance for students who juggle multiple and sometimes conflicting roles and responsibilities. We value an atmosphere that is welcoming and comfortable for all individuals, regardless of race, gender, ethnicity, age, sexual orientation, religion, socioeconomic status, citizenship, and ability, and seek to promote these ideals within the Rosalind Franklin University environment.
Below are answers to some commonly asked questions about the Student Counseling Service.
FAQ for Students FAQ for Faculty and Staff Resource List
Student Counseling FAQ for Students
1. What do you mean by "counseling?"
Counseling at the Student Counseling Service means sitting down with a highly trained and appropriately licensed Clinical Psychologist and talking about issues you are facing, in order to receive some resolution or satisfaction of these issues. There are a variety of different concerns that bring individuals to counseling including, but not limited to, loneliness, depression, anxiety, sleeping difficulties, eating difficulties, body image concerns, substance abuse, sexual orientation issues, self-injury, adjustment to grief, loss and transition, cultural adjustment, anger management, perfectionism, academic performance issues, family conflict, trauma, abuse and relationship concerns.
TOP
2. Are the counselors also on faculty at RFUMS?
The Licensed Clinical Psychologists that staff the Student Counseling Service do not have faculty appointments or teaching responsibilities at RFUMS. This is to ensure privacy and protection for students.
TOP
3. Where is the Student Counseling Service located?
The address is 3471 Green Bay Road, just south of the main campus and directly south of The Woodlands apartment complex. The Student Counseling Service is located in the lower level of the Scholl Foot & Ankle Center. Turn into the driveway at 3471 Green Bay Road and take the RIGHT fork up over the hill to the parking lot. The main entrance is at the far end of the parking lot. Go to the receptionists at the front desk and let them know you are here for the Student Counseling Service. They will let us know that you are here and we will meet you in the waiting area. If you prefer to come directly to the Student Counseling Service, take the elevator just past the reception desk to the lower level of the building (LL). Signage will direct you to the Student Counseling Service. You will need your Student ID to get into the waiting room area. TOP
4. What are the hours of operation? How do I make an appointment?
The Student Counseling Service is available Mondays, Tuesdays and Thursdays 9:00 a.m. – 6:00 p.m. Appointments can be made by calling the Student Counseling Service directly at 847.578.8723. TOP
5. Are appointments required to talk to a counselor?
Yes, appointments are required to meet with a counselor. TOP
6. How does the Student Counseling Service work? What can I expect?
Students needing assistance with personal concerns can call 847.578.8723 to schedule an initial consultation appointment with a Licensed Clinical Psychologist. During this first appointment, you will complete preliminary paperwork and will meet with your counselor for approximately 50 minutes to discuss your presenting concerns and decide on a course of action that best meets your needs. During the initial consultation appointment, you and the psychologist may decide on one or more of the following options:
• Individual counseling at the Student Counseling Service
• Additional assessment at the Student Counseling Service
• A referral to another Rosalind Franklin University resource
• A referral to an off-campus agency or resource
• A referral to an off-campus practice for psychiatric consultation and medication
Please note that during times of the highest demand, the requests for counseling can outnumber our staff resources. At these times, we will work with you to obtain counseling services that meet your needs with an off-campus agency.
Individual Counseling
If individual counseling at Student Counseling Service is recommended, the student will discuss goals and length of counseling with her/his assigned psychologist. Counseling at Student Counseling Service is based on a short-term model, which means that the focus of counseling is on addressing presenting concerns and meeting the goals that are outlined for treatment. Sessions with your assigned provider are typically weekly and last for 45 – 50 minutes.
Assessment Services
For certain presenting concerns, additional assessment can be helpful in determining the best course of treatment. Some examples of these types of concerns are with eating related or substance use concerns. If you are dealing with either of these presenting concerns, your provider may offer additional assessment beyond your initial consultation appointment and could make a referral for additional services after the assessment has been conducted.
Crisis Services
During regular Student Counseling Service hours of operation (Mon., Tues., and Thurs., 9 – 6), a psychologist will be available to assist with personal crisis situations. Students are encouraged to come to the Student Counseling Service if experiencing a personal crisis to be seen at the first available opportunity during these regular hours of operation. A personal crisis is one in which there is no immediate danger of harm to self or others. Students, faculty, or staff can call for consultation and crisis intervention services for a Rosalind Franklin University student during regular hours of operation. A licensed clinical psychologist will be available via phone Monday through Friday, 9:00 a.m. to 6:00 p.m., for consultation at 847-247-6910.
Please note that anyone verbalizing intent to harm themselves or others should immediately contact 911 or go to the nearest hospital emergency room.* After-hours, days when the Student Counseling Service is not open or on holidays or weekends, students are encouraged to take advantage of one of the following crisis and emergency service options:
Lake County Behavioral Health Crisis Line
847.377.8080
Rosalind Franklin University’s Department of Campus Security
847.578.3288 (manned 24 hours a day)
Security can be reached by dialing 3288 from any campus phone
National Suicide Prevention Lifeline
800.273.8255
*Hospitals near campus are:
Lake Forest Hospital Highland Park Hospital
660 N. Westmoreland Rd 777 Park Avenue West
Lake Forest, IL 60045-9989 Highland Park, IL 60035
847.234.5600 847.432.8000
7. Is there a cost to use the Student Counseling Service?
The Student Counseling Service is free of charge for all currently enrolled RFUMS students.
TOP
8. Who is eligible to use the Student Counseling Service?
The
Student Counseling Service is free of charge for students, provided they are enrolled in the current semester (or the fall semester during summers). Unfortunately, we do not have the resources available to provide services to non-enrolled students. We are not able to provide marital or family counseling unless ALL participants are currently enrolled students. TOP
9. Are my visits to the Student Counseling Service confidential?
Matters shared with Student Counseling Service staff are kept private unless you give your provider written permission to release specific information. There are a few exceptions to this strict rule. For example, if a provider becomes aware of child or elder abuse, or a threat of danger to the person seen or specific others, the provider is obliged by law to report this information to the appropriate parties. TOP
10. Will my academic record include visits to the Student Counseling Service?
Visits to the Student Counseling Service are not part of your academic record, but are managed as a health record. TOP
Student Counseling FAQ for Faculty and Staff
The pressures of life can at times become overwhelming for students. You may find yourself concerned about the mental health and/or behavior of a student from Rosalind Franklin University. Below are some suggestions on recognizing a student in need and ways you can help.
1. How can I tell if a student might need counseling?
Certain behaviors may be so concerning that they warrant immediate attention such as if the student is highly disruptive, not able to communicate clearly, seemingly out of touch with reality or describing a desire to seriously harm him/herself or cause harm to others. In these situations, the best course of action is to enlist the support of Campus Security and contact 911.
You may notice changes in a student that are more subtle, such as more frequent absences from class or a distinct change in appearance. In these situations, we suggest talking with the student about your concerns and making a referral to
the Student Counseling Service.
TOP
2. How do I approach a student about my concerns? What should I say?
The following are some best practice guidelines for approaching the student with your concerns: make sure you are in a private place with sufficient time to talk; be clear and stay calm; express your concerns using non-judgmental language and focus on observable behaviors; give your full attention and allow the student to talk; and listen to the student in a non-threatening manner.
Psychologists from theStudent Counseling Service
are available to consult with faculty, staff, or students about the mental health needs of Rosalind Franklin University
students.
TOP
3. Will I know if a student has an appointment with the Student Counseling Service?
We are not able to tell you whether or not we are currently working with a specific student. However, we can listen to your concerns and aid you in developing a plan for how to best support a Rosalind Franklin University student.
To request a consultation, please call the Student Counseling Service at 847.578.872.
TOP
4.
Does the Student Counseling Service offer outreach presentations?
Yes! The Student Counseling Service staff provides outreach presentations and workshops on various topics. Requests for presentations need to be made 2 – 3 weeks in advance. The following details need to be discussed between Student Counseling Service staff and the person/organization requesting the program: purpose and goals of the program; date and time; length of program; location; audience size and composition; and methods of ensuring maximum attendance. To request an outreach presentation, please call the Student Counseling Service at 847-578-8723.
Additional Counseling Resources
Click
here for a list of helpful websites with additional information.
(will open PDF)
Immunizations
Annette Boban, PA-C, Student Immunization Coordinator
847-578-8502
Looking for your required immunization forms for enrollment in classes or clinical rotations? Find them here!
Traveling abroad for school or vacation? Need to get immunized?
You can find more information about immunizations for international travel by contacting the Lake County Health Department, your personal physician or insurance company, or clinics that specialize in travel medicine services.
Please note that Student Health does not offer immunization services for foreign travel at this time.
For your convenience, here are some links to get you started*:
Lake County Health Department – Foreign Travel Information
http://lakecountyil.gov/Health/want/ForeignTravel.htm
Travel Vaccination Center – 6 E. Phillip Rd., Suite 1101, Vernon Hills
http://www.travelvaccinationcenter.com
Passport Health – offices in Gurnee, Vernon Hills and Chicago
http://www.passporthealthusa.com/chicago/locations.html
Centers for Disease Control and Prevention – Travel Resources
http://wwwn.cdc.gov/travel/
*These links are provided as a courtesy only, and do not constitute endorsement by Rosalind Franklin University Health System.
Student Health Center for Rosalind Franklin University Students
Click on the following links if you are looking for information about:
Student Health Services (medical) Health Insurance Student Counseling Service Immunizations
Click here to read the Fall 2011 Student Health Newsletter
Student Health Services (medical)
847-473-4357
Monday through Friday, 9:00 a.m. to 6:00 p.m.
As the next generation of medical professionals learn how to care for others, they must be mindful of their own health as well. Students need to allocate time for wellness, just as they would for schoolwork and leisure activities.
Students at Rosalind Franklin University of Medicine and Science can contact the Student Health Center for assistance with:
- regular checkups
- preventive care
- unexpected illnesses
- immunizations required to begin clinical clerkships
- follow-up care after an exposure incident during clinical rotations
The Student Health Center is located inside the Scholl Foot & Ankle Center building at 3471 Green Bay Road (on the south side of the Woodlands apartment complex).
Student Health services are provided by Panduranga Koya, MD, Clinical Assistant Professor of Medicine, board certified in Internal Medicine, and Annette Boban, PA-C, physician assistant.
Have you made your first appointment for the Student Health Center? Fill out your new patient packet online and bring the forms with you to your first visit. You can find the packet by visiting our Forms page and clicking on 'Student Health Center.'
The health insurance plan offered through the University is administered by Maksin Management Corp., and coordinated by the RFUMS Finance Department. For more details, including contact information, click here.
The Student Health Center accepts health insurance from a variety of insurance carriers; however, health insurance plans often vary greatly in their definitions of which services are eligible for coverage and which services are not.
For example, one insurance plan may cover part or all of the cost of a routine physical, while a different insurance plan may not pay for any routine care, just accidents or catastrophic injury.
If you have questions about coverage for specific services, we recommend you contact your insurance company directly at the customer service number listed on your insurance card.
Other payment options are also available. You may pay by cash, check, or credit/debit card (VISA, MasterCard, Discover, or American Express). Any co-payments or co-insurance due must be paid at the time of your visit.
Student Counseling Service
Call to schedule an appointment: 847-578-8723
Mondays, Tuesdays and Thursdays 9:00 a.m. to 6:00 p.m.
(Other times may be available by appointment -- please call.)
If you need assistance outside of regular business hours, click here for more information.
Student Counseling Service Mission Statement
The Student Counseling Service seeks to support Rosalind Franklin University students with concerns that affect their ability to participate fully and to perform optimally in their academic, professional, emotional, social, and cultural development. We are committed to promoting a healthy life balance for students who juggle multiple and sometimes conflicting roles and responsibilities. We value an atmosphere that is welcoming and comfortable for all individuals, regardless of race, gender, ethnicity, age, sexual orientation, religion, socioeconomic status, citizenship, and ability, and seek to promote these ideals within the Rosalind Franklin University environment.
Below are answers to some commonly asked questions about the Student Counseling Service.
FAQ for Students FAQ for Faculty and Staff Resource List
Student Counseling FAQ for Students
1. What do you mean by "counseling?"
Counseling at the Student Counseling Service means sitting down with a highly trained and appropriately licensed Clinical Psychologist and talking about issues you are facing, in order to receive some resolution or satisfaction of these issues. There are a variety of different concerns that bring individuals to counseling including, but not limited to, loneliness, depression, anxiety, sleeping difficulties, eating difficulties, body image concerns, substance abuse, sexual orientation issues, self-injury, adjustment to grief, loss and transition, cultural adjustment, anger management, perfectionism, academic performance issues, family conflict, trauma, abuse and relationship concerns.
TOP
2. Are the counselors also on faculty at RFUMS?
The Licensed Clinical Psychologists that staff the Student Counseling Service do not have faculty appointments or teaching responsibilities at RFUMS. This is to ensure privacy and protection for students.
TOP
3. Where is the Student Counseling Service located?
The address is 3471 Green Bay Road, just south of the main campus and directly south of The Woodlands apartment complex. The Student Counseling Service is located in the lower level of the Scholl Foot & Ankle Center. Turn into the driveway at 3471 Green Bay Road and take the RIGHT fork up over the hill to the parking lot. The main entrance is at the far end of the parking lot. Go to the receptionists at the front desk and let them know you are here for the Student Counseling Service. They will let us know that you are here and we will meet you in the waiting area. If you prefer to come directly to the Student Counseling Service, take the elevator just past the reception desk to the lower level of the building (LL). Signage will direct you to the Student Counseling Service. You will need your Student ID to get into the waiting room area. TOP
4. What are the hours of operation? How do I make an appointment?
The Student Counseling Service is available Mondays, Tuesdays and Thursdays 9:00 a.m. – 6:00 p.m. Appointments can be made by calling the Student Counseling Service directly at 847.578.8723. TOP
5. Are appointments required to talk to a counselor?
Yes, appointments are required to meet with a counselor. TOP
6. How does the Student Counseling Service work? What can I expect?
Students needing assistance with personal concerns can call 847.578.8723 to schedule an initial consultation appointment with a Licensed Clinical Psychologist. During this first appointment, you will complete preliminary paperwork and will meet with your counselor for approximately 50 minutes to discuss your presenting concerns and decide on a course of action that best meets your needs. During the initial consultation appointment, you and the psychologist may decide on one or more of the following options:
• Individual counseling at the Student Counseling Service
• Additional assessment at the Student Counseling Service
• A referral to another Rosalind Franklin University resource
• A referral to an off-campus agency or resource
• A referral to an off-campus practice for psychiatric consultation and medication
Please note that during times of the highest demand, the requests for counseling can outnumber our staff resources. At these times, we will work with you to obtain counseling services that meet your needs with an off-campus agency.
Individual Counseling
If individual counseling at Student Counseling Service is recommended, the student will discuss goals and length of counseling with her/his assigned psychologist. Counseling at Student Counseling Service is based on a short-term model, which means that the focus of counseling is on addressing presenting concerns and meeting the goals that are outlined for treatment. Sessions with your assigned provider are typically weekly and last for 45 – 50 minutes.
Assessment Services
For certain presenting concerns, additional assessment can be helpful in determining the best course of treatment. Some examples of these types of concerns are with eating related or substance use concerns. If you are dealing with either of these presenting concerns, your provider may offer additional assessment beyond your initial consultation appointment and could make a referral for additional services after the assessment has been conducted.
Crisis Services
During regular Student Counseling Service hours of operation (Mon., Tues., and Thurs., 9 – 6), a psychologist will be available to assist with personal crisis situations. Students are encouraged to come to the Student Counseling Service if experiencing a personal crisis to be seen at the first available opportunity during these regular hours of operation. A personal crisis is one in which there is no immediate danger of harm to self or others. Students, faculty, or staff can call for consultation and crisis intervention services for a Rosalind Franklin University student during regular hours of operation. A licensed clinical psychologist will be available via phone Monday through Friday, 9:00 a.m. to 6:00 p.m., for consultation at 847-247-6910.
Please note that anyone verbalizing intent to harm themselves or others should immediately contact 911 or go to the nearest hospital emergency room.* After-hours, days when the Student Counseling Service is not open or on holidays or weekends, students are encouraged to take advantage of one of the following crisis and emergency service options:
Lake County Behavioral Health Crisis Line
847.377.8080
Rosalind Franklin University’s Department of Campus Security
847.578.3288 (manned 24 hours a day)
Security can be reached by dialing 3288 from any campus phone
National Suicide Prevention Lifeline
800.273.8255
*Hospitals near campus are:
Lake Forest Hospital Highland Park Hospital
660 N. Westmoreland Rd 777 Park Avenue West
Lake Forest, IL 60045-9989 Highland Park, IL 60035
847.234.5600 847.432.8000
7. Is there a cost to use the Student Counseling Service?
The Student Counseling Service is free of charge for all currently enrolled RFUMS students.
TOP
8. Who is eligible to use the Student Counseling Service?
The
Student Counseling Service is free of charge for students, provided they are enrolled in the current semester (or the fall semester during summers). Unfortunately, we do not have the resources available to provide services to non-enrolled students. We are not able to provide marital or family counseling unless ALL participants are currently enrolled students. TOP
9. Are my visits to the Student Counseling Service confidential?
Matters shared with Student Counseling Service staff are kept private unless you give your provider written permission to release specific information. There are a few exceptions to this strict rule. For example, if a provider becomes aware of child or elder abuse, or a threat of danger to the person seen or specific others, the provider is obliged by law to report this information to the appropriate parties. TOP
10. Will my academic record include visits to the Student Counseling Service?
Visits to the Student Counseling Service are not part of your academic record, but are managed as a health record. TOP
Student Counseling FAQ for Faculty and Staff
The pressures of life can at times become overwhelming for students. You may find yourself concerned about the mental health and/or behavior of a student from Rosalind Franklin University. Below are some suggestions on recognizing a student in need and ways you can help.
1. How can I tell if a student might need counseling?
Certain behaviors may be so concerning that they warrant immediate attention such as if the student is highly disruptive, not able to communicate clearly, seemingly out of touch with reality or describing a desire to seriously harm him/herself or cause harm to others. In these situations, the best course of action is to enlist the support of Campus Security and contact 911.
You may notice changes in a student that are more subtle, such as more frequent absences from class or a distinct change in appearance. In these situations, we suggest talking with the student about your concerns and making a referral to
the Student Counseling Service.
TOP
2. How do I approach a student about my concerns? What should I say?
The following are some best practice guidelines for approaching the student with your concerns: make sure you are in a private place with sufficient time to talk; be clear and stay calm; express your concerns using non-judgmental language and focus on observable behaviors; give your full attention and allow the student to talk; and listen to the student in a non-threatening manner.
Psychologists from theStudent Counseling Service
are available to consult with faculty, staff, or students about the mental health needs of Rosalind Franklin University
students.
TOP
3. Will I know if a student has an appointment with the Student Counseling Service?
We are not able to tell you whether or not we are currently working with a specific student. However, we can listen to your concerns and aid you in developing a plan for how to best support a Rosalind Franklin University student.
To request a consultation, please call the Student Counseling Service at 847.578.872.
TOP
4.
Does the Student Counseling Service offer outreach presentations?
Yes! The Student Counseling Service staff provides outreach presentations and workshops on various topics. Requests for presentations need to be made 2 – 3 weeks in advance. The following details need to be discussed between Student Counseling Service staff and the person/organization requesting the program: purpose and goals of the program; date and time; length of program; location; audience size and composition; and methods of ensuring maximum attendance. To request an outreach presentation, please call the Student Counseling Service at 847-578-8723.
Additional Counseling Resources
Click
here for a list of helpful websites with additional information.
(will open PDF)
Immunizations
Annette Boban, PA-C, Student Immunization Coordinator
847-578-8502
Looking for your required immunization forms for enrollment in classes or clinical rotations? Find them here!
Traveling abroad for school or vacation? Need to get immunized?
You can find more information about immunizations for international travel by contacting the Lake County Health Department, your personal physician or insurance company, or clinics that specialize in travel medicine services.
Please note that Student Health does not offer immunization services for foreign travel at this time.
For your convenience, here are some links to get you started*:
Lake County Health Department – Foreign Travel Information
http://lakecountyil.gov/Health/want/ForeignTravel.htm
Travel Vaccination Center – 6 E. Phillip Rd., Suite 1101, Vernon Hills
http://www.travelvaccinationcenter.com
Passport Health – offices in Gurnee, Vernon Hills and Chicago
http://www.passporthealthusa.com/chicago/locations.html
Centers for Disease Control and Prevention – Travel Resources
http://wwwn.cdc.gov/travel/
*These links are provided as a courtesy only, and do not constitute endorsement by Rosalind Franklin University Health System.